InDesign says I'm missing a font that is not present in the document

[E***@adobeforums.com]

Does that make any sense? Not to me either. For background, I had started an InDesign document and my laptop died. Toshiba replaced the system board and reformatted the hard drive, saying there were corrupted files. So I have freshly installed everything, including CS2 (InDesign version 4.0.4). My data was backed up, so I opened the document, and got an error message: "The document .... uses one or more fonts which are not currently available on your system." They say it's Times New Roman Black Condensed, which I truly to no have installed on my system.

The problem is, it is not used anywhere in the document, either. When I go to Find Font and select the times New Roman Black etc, it says, Also,there are 0 "Fonts in Graphics". It says PostScript Name: TimesNewRomanPSMT; Style: Black Condensed; Type: OpenType TrueType; Version: (blank), Restrictions: Unknown (font is missing); Path: Unknown (Font is missing); Character Count: 0; Page: none."

If I click on Find First, the focus doesn't move anywhere,regardless of where I am in the document. Which isn't surprising, considering that the missing font isn't actually in the document.

Does anybody have an idea what is going on? I'm pretty sure my service bureau isn't going to like this. This has happened before (different "missing font") and I can't remember how I shook it off. Make a brand new document I suppose, but if it's going keep on happening, it will get boring in a hurry.

One more thing, perhaps related, perhaps not. I cannot print this document on my Postscript printer. I do SAVE AS, and delete all the content except master pages, they're next, and nothing prints. No error mesages, InDesign appears to be sending to the printer, but then, nothing. Printer status is "ready". A new document prints. Again, obviously I have to start over.

However, I'm reluctant to keep playing this game. With PageMaker, I used to have a problem where JPEGs, GIFs or TIFFs would get "clipped" when I made a PDF (literally sliced on the diagonal, and the bottom half would not print). One image out of 16 pages of my newsletter. I would create a new page and move all objects from the page where the error was, delete the original page, and create a new PDF. And that page would be fine, but there would be a "clipped" image on some other page, which previously had been fine. In fact, I could never get it perfect and only resolved that problem by abandoning PageMaker and going to InDesign. Now this font thing. So, is this an InDesign thing, or really a corrupted object somewhere in my document?

[Stan Wetherald]

Have you checked your paragraph and character styles to see that none of the styles point to the offending font? Also check the Object Styles palette to make sure that one of them does not point to that font.

Even before that you could try exporting to inx (InDesign Interchange) and then open the inx file. That strips out much of the extraneous stuff in a file.

Stan Wetherald
Quality Quickprint
DeLand, Florida USA

[P***@adobeforums.com]

Since you're sure it isn't in the document, there is probably no harm in replacing it with something you have, like the default font.

If it shows as missing in Find Font, it probably isn't used by a graphic, because find font doesn't check for those.

[E***@adobeforums.com]

Stan, you're a genius. Things that didn't work: I got rid of my one Paragraph style that came in with an article in this newspaper. I checked my own paragraph styles and they are all like they should be, Minion, Myriad and a scattering of Futuras. Character styles had one Times, which I deleted, no change.

But the export to .inx worked like a champ, that nasty Times Condensed font is gone. Yay!

Peter, I want to thank you as well, but note, I was stymied by the error because it wouldn't let me change the Times Condensed to any other font. It kept saying, "You have a font that isn't installed, and it does not appear in any words on any page. Ha ha."

So now, I have to figure out why it isn't printing, which dates from before my computer died. I'll work on that and open a new topic if I give up.

ellen

[E***@adobeforums.com]

P.S. (pun intended). The problem of not printing is purely a printer problem, not an Adobe issue. I can neither tile nor scale-to-fit oversize (tabloid) pages using the Brother Postscript emulator. It will print a fragment of a page on letter size paper, though, using the default preset, and it will print thumbnails. The standard Brother driver will scale and tile quite happily. So I'll take it up with Brother. Thanks for all the help.

Ellen

[Stan Wetherald]

Thanks for the kudos Ellen, but I am no genius. I read these forums daily (a 4x a day digest email) and have just learned that the export to inx gets rid of extraneous stuff that sometimes makes things go wonky (another word I learned from this forum). Glad it worked for you. I have learned a lot just by reading about other people's problems with InDesign files and made my learning curve faster. Listen to the experts here. You will go far.

Stan Wetherald
Quality Quickprint
DeLand, Florida USA